Overview
We offer refund or exchange within the first 5 days from the date of your purchase. If 5 days have passed since your purchase, you will not be eligible for a return, exchange, or refund of any kind.
To be eligible for a return or exchange:
(i) The purchased item must be unused and in the same condition as received.
(ii) The item must be in its original packaging.
(iii) Items purchased on sale may not be eligible for return or exchange.
Further, only items found to be defective or damaged are eligible for replacement based on an exchange request.
Exchanged products will be delivered within 5 business days.
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.